One thing that made WestJet stand out from the rest was the fact that it offered a different kind of guest experience. Some of those aspects are being changed.
Starting at the end of January, WestJet led a fare increase that got rid of egalitarian seating and some say the in-flight entertainment offerings are now disappointing.
Despite these changes, WestJet’s profits remain high. This is partly in thanks to the fact that the carrier doesn’t have a union structure to deal with, unlike some carriers like Air Canada.
The main difference travelers will notice is the introduction of the Plus seats in the first three rows at the front of each 737. These passengers, for some extra cash, get more leg room, included snacks, and an extra piece of checked luggage.
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