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Many travellers don't claim for delayed flights

According to different foundations that campaign for air travellers’s rights, around 150,000 Dutch air passengers were entitled to receive compensation totalling €66m (US$72.5m). Only half of that has actually been claimed, EUclaim said on Monday. Individual amounts range from €250 (US$275) for shorter European flights to €600 (US$659) for continental flight delays. A spokesperson from the foundation vlucht-vertraagd.nl said that as few as 10 percent of passengers have received compensation. He went on to say that airlines avoid paying the full amount: “Passengers who complain and accepted a €75 voucher as compensation do not realise that this means they can not (sic) longer submit their own claim.”

 

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