AirAsia has announced plans to cease the operation of their Kuala Lampur flights, a route they operate seven days a week. The flights will end on September 2, 2012 as the airline revamps their business plans. According to the airline, those who have bought tickets on these flights will be contacted by the airline's customer service team and to let them know about the suspension of the flights and to let them know their options.
The passengers affected will be offered a full refund or a credit shell that will be good for three months. They will also be offered a complimentary change of flight from Kuala Lumpur–Solo to Yogyakarta or Semarang in place of the refund or credit and they will also have the option of changing their flight date so that they can fly with AirAsia before the flights stop. The airline is ceasing the operation of flights to Kuala Lampur in an effort to revamp their business plans and strengthen their Indonesian presence.
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